Virtual Call Centre Services

• No Onsite Equipment
  A PC and a telephone per agent are all that is required.
   
• Multiple Locations
  With the same service, spread your operations for disaster recovery, home working or cost efficiency.
   
• Hosted Monitoring Centre
  Our helpdesk team monitor your call centre and work closely with campaign managers to maximise productivity.
   
• Call Recording
  All calls are recorded as standard as part of the service. All recordings are available via our web based online search facility.
   
• Online Real Time Reporting
  Fully customisable web based reporting providing you with a clear, concise view of how your contact centre is performing.