Voice Services

• Message taking (Voicemail)
• After hours announcements
• Unified messaging (Fax, E-mail, Voicemail)
  Have all messages, from whatever source, available in one place.
• Text to speech
  Turn the written word into spoken speech
• Emergency announcements
• Options for redirection of calls
  Press one for sales... Two for service... etc.
• On hold messaging
• Marketing Messages
• Information Lines e.g. Stock enquiries, Store location, Route to store, Horoscope, Stock Market Information.
• Frequently asked Questions (FAQ)
  e.g. Opening Hours, Account Balance
• Broadcast Messages
  e.g. Important announcement or Emergency announcement
• Full Audio recording of all calls archived by time, date, month and year.
  Recording of calls for legal, training or dispute resolution purposes.
  Recordings available in a wave file for e-mail distribution.